A core element of MIDAS Groups’ Business Training is to offer the company / SME the most appropriate training to meet their specific needs. MIDAS Group has designed a number of specific one and two day workshops, which focus on the specific needs of companies / organisations. The courses are then developed and integrated into the business to ensure focused and definite results. Courses can be provided On-Site or at a suitable location. Examples of workshops created to suit previous client needs within 6 main areas include the following:
Career Development Courses
- Business Writing that Works
- Advanced Writing Skills
- Building your Self Esteem and Assertiveness Skills
- Business Etiquette – Getting that extra edge
- Conflict Resolution – Dealing with Difficult People
- Communication strategies
- Customer Service Training – critical elements of customer ser vice
- Getting your Job Search started
- Public Speaking – Presentation Survival and Skill
- Advanced Presentation Skills – Speaking under pressure
- Skills for the Administrative Assistant
- The Minute Takers Workshop
- Time Management – get organised for peak performance
- Working Smarter – Using Technology to your advantage
- Writing Reports and Proposals
Supervisors and Managers
- Budgets and Managing Money
- Advanced Project Management
- Business Leadership – Becoming Management Material
- Coaching – A Leadership Skill
- The Art of Delegating Effectively
- Human Resource Training – HR for the non HR Manager
- Inventory Management – the nuts and Boats
- Meeting Management – the art of making meetings work
- Marketing and Sales
- Motivation Training – Motivating your workforce
- Negotiating for successful results
- Project Management Fundamentals
- Project Management Training – Understanding Project Training
- Team Building – Developing High Performance Teams
- The ABCs of Supervision
- The Professional Supervisor
Sales and Marketing
- Building Relationships for success in Sales
- Call Centre Training – Sales and Customer Service
- CRM – Introduction to Customer Relationship Management
- Dynamic Sales Presentations
- Sales Training – Prospecting for leads like a Pro
- Sales Training – Overcoming Objections to the Sale
- Sales Training – Selling Smarter
- Telemarketing – Using the telephone as a sales tool
Human Resources
- Anger Management – Understanding Anger
- Building Better Teams
- Business Succession Planning – Developing and Maintaining a Succession Plan
- Change Management – Change and how to deal with it
- Conducting Effective Performance Reviews
- Conflict Resolution – Getting along in the workplace
- Customer Service Training – Managing customer service
- Employee Dispute Resolution – Mediation through Peer Review
- Hiring for Success – Behavioural Interviews techniques
- Orientation Handbook – Getting employees off to a good start
- Performance Management – Managing Employees Performance
- Problem Solving & Decision making
- Stress Management
Train the Trainer
- Advanced Skills for the Practical Trainer
- Developing your Training Programme
- Facilitation Skills
- Survival Skills for the New Trainer
- The Practical Trainer
- Using Activities to make Training Fun
Workplace Essentials
- Business Ethics for the Office
- Diversity Training – Celebrating Diversity in the Workplace
- Generation Gap – Closing the Generation Gap in the Workplace
- Safety in the Workplace
- Workplace Harassment – What it is and what to do about it
- Workplace Violence – How to manage anger and violence in the workplace
Additionally, click here for our full course library. Contact 046-9249618 to talk to one of the MIDAS Group team about designing a workshop around your specific requirements. Alternatively complete an online enquiry form for additional information.
