Workplace Essentials

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, organize your work flow, learn how use your planner effectively, and delegate some of your work to other people. This one-day workshop will also help you organize and prioritize for greater workplace efficiency. Get out of your mental rut. Think new thoughts about the time you have. Discover new ways of doing things, and feel more in control of your life.

Benefits: 

• Better organize yourself and your workspace for peak efficiency
• Understand the importance of, and the most useful techniques for, setting and achieving goals
• Identify the right things to be doing and develop plans for doing them
• Learn what to delegate and how to delegate well
• Take control of things that can derail workplace productivity

Course Content: 

• The power of change
• Understanding yourself
• Setting SMART goals
• Planning
• Setting a ritual
• Organising your workspace
• Organising your files
• Managing your workload

Our Guarantee 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 
1 Day Work-Shop

DOWNLOAD PDF

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. This two day workshop is aimed at improving your skills and teaching new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.

Benefits:

• Quick and easy preparation methods – whether you have one minute or one week to prepare
• Identify ways to gain rapport with your audience
• Learn techniques to reduce nervousness and fear
• Recognize how visual aids can create impact and attention
• Develop techniques to create a professional presence
• Presentation techniques that establish your credibility and get people on your side
• Prepare, practice, and present a short presentation

Course Content: 

• Communication skills
• Planning your presentation
• Understanding your audience
• Controlling your jitters
• Body language
• You’re speaking voice
• Types of presentations
• Adding punch to your presentations
• Beginnings and endings
• Expanding a basic plan
• Practice presentations

Our Guarantee: 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

2 Day Work-Shop

DOWNLOAD PDF

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

This two-day workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image.

Benefits: 

• Identify common communication problems that may be holding you back
• Develop skills in asking questions that give you information you need
• Learn what your non-verbal messages are telling others
• Develop skills in listening actively and empathetically to others
• Learn how to firmly stand your ground and make your feelings heard
• Enhance your ability to handle difficult situations without being manipulated
• Be aware of the five types of relationships

Course Content: 

• 10 Commandments of positive relationships
• Self-awareness
• Feeling competent
• Communication barriers
• Asking good questions
• Listening skills
• Improving your self-image
• Five approaches to relationships
• Your frame of reference
• The assertive formula
• Saying No

Our Guarantee 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

2 Day Work-Shop

DOWNLOAD PDF

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

Even seasoned writers occasionally need to brush up on their writing skills. This course is designed for people who regularly write as part of their job. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date formats. You will also become more skilled at writing business cases, proposals and reports, and learn more about e-mail etiquette.

Benefits:

• Discuss your writing challenges.
• Learn how to make your writing clear, concise, and correct.
• Improve sentence construction and paragraph development.
• Identify some ways to make your writer simpler and easier to read.
• Learn about a tool that can determine how readable your work is.
• Develop effective business letters for tough situations.
• Discuss e-mail etiquette.
• Develop an appropriate writing style and format for your letters, business cases, and reports.
• Recognize standard ways of documenting materials

Course Content: 

• How to make your writing clear, concise and correct
• Types of words and when to use them
• Using Inclusive Language
• Seven ways to simplify your writing
• Sentence and paragraph construction
• Business Letter Formats
• How to write Reports & Proposals
• How to write a Business Case
• How to write a Request for Proposals
• Email Etiquette
• Documenting Sources

Our Guarantee 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

1 Day Workshop

DOWNLOAD PDF

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

This two-day workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Benefits:

• Understand the difference between ethics and morals
• Understand the value of ethics
• Identify some of your values and moral principles
• Be familiar with some philosophical approaches to ethical decisions
• Identify some ways to improve ethics in your office
• Know what is required to start developing an office code of ethics
• Know some ways to avoid ethical dilemmas
• Have some tools to help you make better decisions

Course Content: 

• The definition of ethics and morals
• Identification of your values
• Kohlberg’s six stages of moral development
• Basic philosophical approaches
• Core decision- making tools
• Tools specific to ethical decision making
• 22 golden keys to an ethical office
• Dilemmas with co-workers, supervisors, clients, and company policy
• How to avoid dilemmas
• Recovering from a mistake

Our Guarantee: 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

2 Day Work-Shop

DOWNLOAD PDF

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their religion, their ethnic background and all the other components that make an individual unique. In order for your workplace to succeed, your employees must be able to appreciate and celebrate those differences.

Benefits:

• Understand what diversity and its related terms mean
• Be aware of how aware you are of diversity and where you can improve
• Understand how changes in the world have affected you and your view
• Be able to identify your stereotypes
• Understand what terms are politically correct and which are not, and why
• Be familiar with the four cornerstones of diversity
• Understand what the pitfalls are relating to diversity and understand how to avoid them
• Develop a technique for dealing with inappropriate behaviour
• Develop a management style to encourage diversity
• Know what to do if you or one of your employees feels discriminated against

Course Content: 

• What diversity and related terms mean
• How has diversity changed your world?
• Understanding and identifying stereotypes
• Using politically correct language
• The four cornerstones of diversity
• The STOP technique
• Dealing with discrimination
• Preventing discrimination
• Managing for diversity

Our Guarantee: 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

2 Day Work-Shop

DOWNLOAD PDF

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

This 2 day workshop is designed to give participants a clear understanding of their role and responsibility in implementing and upholding current practice and policy on bullying and harassment in the workplace. This course is intended for Senior Management, Supervisors and Managers, and all who have a responsibility to manage a team or group of employees in a workplace. But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.

Benefits: 

• Understand what behaviour is and is not appropriate in the workplace, and why
• Help your company create and implement a harassment policy
• Protect yourself and your staff against harassment incidents and complaints
• Understand when mediation is and is not appropriate
• Understand the four-stage complaint resolution process
• Help identify solutions to a harassment complaint

Course Content: 

• Legislation (specific to your workplace)
• Definitions
• Types of Bullying and Harassment
• Individual Causes
• Organisational Causes
• Effects of Bullying
• The Legal Context
• Prevention of Bullying and Harassment
• Summary
• Discussion on Bullying & Harassment and Q&A session

Our Guarantee 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

2 Day Work-Shop

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937

This two-day workshop will give you a better understanding of the key skills of written communication and how to present a positive image when writing to others.

Benefits:

• To learn the value of good written communications.
• To develop paragraphs that introduce, connect, develop, and conclude some part of an idea.
• To prepare reports and proposals that inform, persuade, and provide information.
• To learn how to proof-read your work so you are confident it is clear, concise, complete, and correct.
• To provide an opportunity to apply these skills in real work applications

Course Content: 

• The 4 C’s- Clear, Concise, Complete & Correct
• Constructing Paragraphs
• Readability Index
• The 4 Stages of Report Writing
• Editing & Revising
• Direct v Indirect Approach
• Organisational Strategies
• Headings and Sub-Headings
• Tables & Graphs
• Format for Reports
• Reports V Proposals
• Steps in the Persuasion Process

Our Guarantee 

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion

Duration 

2 Day Work-Shop

For further information, fill in a course enquiry form, call us on +353 (046) 9249618 or e-mail info@midasgroup.ie – To register for this course, download the attached Booking Form and post /fax or call the registration line on +353 (046) 9252937